2. Identify Problem Areas
If your food is still freezing even after turning up the temperature settings, try to determine the area of the fridge where it’s occurring. According to GE, the most common problem areas are the top shelf, the bottom of the fridge (crisper drawers and meat pans), and door shelves.
As long as it’s confined to one area, it should be pretty simple to remedy. All you have to do is keep your most temperature-sensitive foods out of that area. However, if the fridge cavity overall is still too cold, there may be a more serious issue at hand.
3. Keep Food Away From Vents
Once you’ve determined the problem area, check to see if it’s near a vent. Most fridges have a cooling vent above or on the side of the top shelf. This is where most of the cold air comes from, so keeping food away from here may prevent freezing. (A five-inch radius should do the trick.)
If the problem area is a door shelf, you may want to adjust its position. Some side-by-side refrigerators (particularly older models) feature a vent that funnels cold air from the freezer into the fridge. This outlet is usually located on the wall that separates the fridge and freezer, and will likely blow freezing cold air all over everything around it. Relocate the shelves to avoid this cold air.
If you have a bottom-freezer model and you notice that the problem area is around the bottom of the fridge compartment, then it is almost certainly due to air venting from the freezer. However, it may also be due to a simple lack of food in the fridge! (More on that below.)